Vendor
A 1P vendor walks into the annual negotiation with the real number
How the engagement ran
1
Challenge
A vendor had accepted three consecutive annual terms without a reconciled view of chargebacks, allowances and unclaimed shortages.
2
Strategy
Reconstruct Net PPM from settlement data, then separate deductions into disputable and preventable before the negotiation opened.
3
Execution
Shortage claims filed inside the window with evidence packs; prep and labelling instructions rewritten at the warehouse to stop the recurring chargeback codes.
4
AI & technology
Vendor Net PPM Calculator, run against the account's own remittance data.
5
Result
The negotiation opened from a documented position instead of an estimate.
Client identity and performance metrics for this
engagement are published only with the client's written approval. Where you see no number,
it is because that approval is not yet in place — not because there was no result.
Similar situation?
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The first step is the same every time: an audit, and the findings are yours either way.