More than an ecommerce agency.
SMEMinds was founded in 2019 by an ex-Amazonian with over ten years of hands-on expertise across the Amazon India marketplace and the Europe Vendor Management Program. We combine ecommerce consulting, practical education and applied AI into one system for growing a marketplace business.
Why SMEMinds exists
Inside Amazon you can see exactly why some brands compound and others plateau. It is almost never the product. It is that the brand is running a marketplace business on intuition, while the marketplace is running on arithmetic.
The sellers who needed that arithmetic most — the SMEs, the first-generation exporters, the founders who are also the back office — were the least likely to have anyone in the room who had seen it from the inside.
SMEMinds exists to put that view on their side of the table: as consulting where the work needs doing for you, as Playbooks where you would rather learn it, and as AI where the answer should simply be waiting for you in the morning.
Give every ambitious Indian seller the marketplace expertise, the numbers and the tools that until now only the largest brands could afford.
To be the operating system that Indian ecommerce businesses run on — from the first listing to the hundredth crore.
Six things we can actually show you.
Every one of these is checkable — which is the point.
Ex-Amazon DNA
Built by people who worked inside the marketplace, not alongside it. The insider view is the product.
Numbers first
Every recommendation carries the model behind it. If we cannot show the arithmetic, we do not make the claim.
Education as a product
Nine Playbooks, 437 lessons and every calculator — because clients who understand the model make better decisions between our calls.
AI that is grounded
Saarthi answers from your own reports and cites them. No invented figures.
Full-stack execution
Strategy, catalogue, advertising, operations, compliance and reporting under one accountable team.
Built for India
GST, marketplace reality, Hinglish narration and the rules the rest of the internet skips.
The pattern that was impossible to unsee.
Over a decade inside Amazon — the India marketplace and the Europe Vendor Management Program — the same pattern repeated. The brands that compounded were not the ones with the best product. They were the ones who knew their numbers at the SKU level and acted on them weekly.
That knowledge was concentrated in a small number of people, most of whom worked for the platform or for the largest brands on it. An SME with a genuinely good product had no realistic way to access it.
The company started as consulting — taking marketplace operations off founders' desks and running them to an internal standard. The first clients were brands who were growing and losing money at the same time.
Not more reporting. They wanted to understand the model well enough to make the call themselves. That question became the Playbooks — and the calculators inside them, because a decision needs a number, not a lecture.
Once the models existed, the obvious next step was to stop making people open them. Saarthi reads the seller's own reports and answers the question in their own language — grounded, auditable, and in India.
One ecosystem where a seller can learn the model, run the numbers, hand the execution to a team that has done it before, and have the answer waiting on Monday morning.
How SMEMinds got here.
SMEMinds is founded
Founded by an ex-Amazonian to bring insider marketplace expertise to growing brands.
Beyond Amazon
Flipkart, Myntra and D2C added as managed channels alongside Seller and Vendor Central.
Data and technology
BI dashboards, EDI automation and catalogue protection become a service line in their own right.
SMEMinds Playbook
The education platform launches — specialised Playbooks with films, quizzes and the calculators that make the decision.
Saarthi AI
The AI chief-of-staff for Indian sellers goes live: grounded in the seller's own data, India-hosted, answering in four languages.
Work at SMEMinds
We hire operators — people who have run a catalogue, defended a Buy Box or argued a chargeback. If that is you, write to us with what you have actually run.
Write to us